Client Testimonial
Client Testimonial

Focused and dedicated!
Advance provided skilled management resources
that focused on our bottom line, eliminated waste,
and improved our managed care contracting processes.
Management support services resulted in an ongoing and
positive financial impact to our physician group practice
of approximately $164,000
Mark Marcantano, J.D.
Senior Vice President and Executive Director
Faculty Group Practice
Albany Medical Center
Client Reference
ADVANCE brings experience, energy and intellect to every project. Our clients are our best testimony to our value and service!
ALBANY MEDICAL CENTER
FACULTY GROUP PRACTICE
Albany, NY
In September 2002, the Faculty Group Practice of Albany
Medical Center, an academic medical center located in upstate New York,
retained the
services of Advance to provide interim management and project support
to facilitate a transition in practice management. Advance completed
several important activities in support of this assignment resulting
in an overall ongoing financial benefit to the Faculty Group Practice
of approximately $164,000.
During this assignment, Advance
- Redesigned yellow-page advertisements saving 15% and increasing referral line calls by 17%
- Designed a workflow analysis process for the documentation of administrative work processes across departments; providing special assistance to cardiology, the Heart and Vascular Institutes
- Measured staffing ratios and physician productivity against national benchmarks
- Completed the MGMA multi-departmental Productivity and Compensation Survey
- Assisted in the development of HIPAA policies and procedures
- Developed and wrote business plans for the Department of Obstetrics and Gynecology for a Urogynecology service and Certified Nurse Midwife program
- Implemented the Healthy Women’s Partnership program across multiple
outpatient centers and facilities



